Frequently Asked Questions

The price we quote is per vehicle not per passenger.
No, we stick to the price we quote. You will not be asked to pay more than the quote unless you ask for an extra drop off, or ask the driver to take a diversion.
Yes, a child is counted as an adult and will be given a seat.
Yes, we can drop off passengers anywhere in the UK.
Yes, we can take you to or from any airport in the UK, and to any London airport.
You can take as many bags and suitcases as you like, as long as the size of vehicle is appropriate for the amount of luggage.
We are based in Crayford, and our address can be found on the ‘Contact Us’ page of the website.
Yes, we are a licensed office.
Yes, all our drivers have Private hire Licensees.
Yes, all our vehicles hold Private Hire Vehicle (PHV) licenses. They are regularly maintained and washed and cleaned on a daily basis.
You can pay the driver direct on the day of pick up or we can supply a driver with a credit card machine in the car.
Meet and Greet is a service that we offer at airports, sea terminals and cruise terminals. On your arrival, you will find the driver waiting in the arrivals hall at the designated meeting point with a name board carrying the name of the lead passenger. The driver will help you with any luggage and escort you to the vehicle.
We can send you an e-mail and an SMS to any UK mobiles, confirming the booking.
The driver will call you or send you an SMS, letting you know that they have arrived.
You can book via the website, or call us. Lines are open 24 hours a day, 7 days a week.
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